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Your "Username" is your first name as it appears
on your mailing label. If the mailing label says "John Smith",
things should be easy for you. Your login will look like this:
Some first names are trickier. If you are "Dr. John Smith",
then your Username is " Dr. John ", including the period
(.) and the space. If your name is "L. John Smith",
then your username is "L. John". And if you are a couple
on the label: "Frankie & Johnnie Smith", then your
Username is "Frankie & Johnnie", including the
& and the space.
If you have a business name, but no personal name listed,
then the first word or your business is your Username. So if
your subscription is listed only as "Acme Steam Stuff",
then your Username is "Acme".
If you have any questions, please call us at 530-527-0141
or send an e-mail to email@example.com.